No Bull Business Blog

Are you stressing out your employees?

Excerpted from the Executive Report: Why Good People Burn Out – and How You Can Stop It

As much as you and your employees don't want to suffer from stress and burnout, you could be the "cause" of the stress. Here are some things to watch out for:

• Setting unrealistic goals. Imposing highly ambitious goals on employees will daunt and discourage, rather than motivate, them. If you have tough goals they must achieve, break them into smaller parts before presenting them.
• Looking at the dark side. If you always look at the downside or harp on what's wrong - and allow others to do it - you can bet employees will become de-motivated and stressed. Instead, mention the bright side of every tough circumstance you and your people face. Encourage employees to suggest changes for things they don't like.
• Us vs. them talk. Managers often don't want employees angry at them, so they unintentionally remove themselves from potential guilt. (For instance, "I fought for your pay raise, but you know HR makes the final decision.") Leaders need to stand behind decisions they've made or have been made regarding their employees.
• Allowing some people to slide. Managers who let poor performers get by or allow bad behavior to continue will derail good employees. Confront those issues until they're fixed or gone.
• Talking more than you listen. Whether you deliver bad news or offer an opposing opinion, your employees will want to vent about it. Let them, because that may be all they need to get over it.
• Jumping to conclusions. One person rarely knows how another person feels, so avoid telling employees how they should react or feel in any situation. Let them react and then talk about solutions.
• Poor listening. Nothing is more irritating than not being heard. Paraphrase, take notes or do anything to show employees you care.
• Reacting to anger or anxiety. This only adds fuel to the fire. Instead, keep an even tone and deal with similar situations uniformly.
• Bad habits. Ask a trusted colleague (or loved one), what habits you have that can get on people's nerves.

DIGGING DEEPER

So, are your employees stressed out? Find out what you can do by reading the Executive Report: Why Good People Burn Out – and How You Can Stop It.

77% rise in FLSA lawsuits

There has been a 77% rise in FLSA lawsuits tied to wage-and-hour disputes since 2004, according to the National Employment Lawyers' Association.

Also, over the same period, there's been an 11% increase in wage- and-hour enforcement actions by the DOL, reports HRmorning.com. The biggest problem areas to watch for:

• unpaid or underpaid overtime due to alleged job misclassification
• requiring employees to use their own money for company purposes (e.g., employees must buy their own uniform or equipment), and
• supervisors who fudge time reports.

Another factor: High-profile lawsuits against big companies - including Wal-Mart, Pep Boys and Dollar General - have brought attention to FLSA regs and have spurred copycat suits against smaller employers who've employed similar practices.

To date, retail giant Wal-Mart Stores has paid an estimated $640 million to settle dozens of wage-and-hour lawsuits across the nation that accused the world's largest retailer of forcing hourly-wage employees to work through breaks and off the clock.

Regardless of the business you're in or your personal opinion of Wal-Mart's pay and benefits policies, the company's legal problems offer you an opportunity to grab the attention of supervisors and senior management to get serious about FLSA compliance.

DIGGING DEEPER
Figuring out who is exempt and who is nonexempt is often confusing. To find out more, read the Executive Report: Exempt vs. Nonexempt - FLSA Overtime Guidelines You Need to Know