Excerpted from the Executive Report: Dealing With and Eliminating Unacceptable Behavior
A rule of thumb when dealing with unacceptable performance is to avoid comparing the employee to co-workers. That just creates more problems.
Instead, focus just on the person in front of you, giving a straightforward assessment.
For instance, it should never be "You only do six of these a day, and Beth does 10."
Instead, it should be "You do six of these a day,
and there is room to do more. I'd like to find a way to build you up to eight,
or even 10. What do you think of that? What do you think we need to do to help
you get to that number?"
One of the biggest headaches that managers have is dealing with inappropriate behavior in the workplace. For additional help, see the Executive Report: Dealing With and Eliminating Unacceptable Behavior.
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